A disatisfied Direct TV Customer
by Rose
I have been a customer for almost 7 years. I have signed new contacts to move, upgrade equipment, etc. Each time a do there is a hidden fee, poor service, late installation, etc. During the past two weeks I have had broadcasting issues for 2 Nascar Chase races and an NFL game. Their response - Use rabbit ears. If I wanted to use rabbit ears why would I pay for local channels and why would have Direct TV? They offered me $15 worth of credit for my hour plus phone call. I then emailed, they tell me to call this number, they have a pin set up for my account, etc. I call....same bs. No one knows what I am calling for: "we have to look into that mam" "I'm sorry for your troubles, yada, yada, yada..." I am paying the early termination fee and moving on. Sorry for everyone who makes the mistake of signing up their contract!!!
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