I TOO GOT TOOK BY DIRCT TV!OUR SON MOVED OUT OF OUR HOUSE WE AT THAT POINT HAD DISH NETWORK FOR 9 YEARS.I WAS TRYING TO CALL DISH NETWORK TO GET THEM TO SEND ME A CARD FOR THE RECEIVER.SOMEHOW I GOT SOMEONE AT DIRECT TV .THE TOLD ME ALL THIS GARBAGE ABOUT HOW MUCH THEY COULD SAVE ME A MONTH.SO DUMMY ME TOOK THEM UP ON IT. THEY SENT ME A BOX OUT WHICH SAT IN MY LIVING ROOM FLOOR FOR A SOLID MONTH.AFTER SEVERAL APPOINTMENTS MADE AND NO SHOW I CALLED THEM BACK AND TOLD THEM TO FORGET IT.THEY SENT SOMEONE RIGHT OUT.THE APPOINT WAS KEPT 3 HOURS LATE.THE INSTALLER CAME AT 4PM.HE PROCEED TO INSTALL THEIR SYSTEM USING DISH NETWORKS POLE.THEY WERE STILL AT MY HOME AT 11OCLOCK AT NIGHT WITH SPOTLIGHTS.I FELL ASLEEP.MY HUSBAND CAME IN(HE DRIVES A TRUCK OVER THE ROAD)NOT KNOWING WHAT WAS GOING ON THE INSTALLER TOLD HIM THEY WERE"T FINISHED BUT THEY WOULD BE BACK THE NEXT MORNING.NEEDLESS TO SAY THEY DIDNOT RETURN.THEY DIDN'T PUT RECEIVERS WHERE THEY WERE SUPPOSE TO GO IN THREE ROOMS.WE HAD TO GO TO WALMART AND GET CABLE WHICH IS NOW STRUNG ALL OVER MY HOUSE.THEY WRAPPED CABLE ALL ALONG THE OUTSIDE OF MY HOUSE WHICH AGAINST WHITE VINAL LOOKS TERRIBLE.DISHES WAS STILL THERE AND TUCKED. I MADE SEVERAL CALLS ABOUT THE PROBLEMS.THEY SENT A PERSON OUT BUT WOULDNT FIX ANYTHING TO THIS DAY THEY COLLECT THEIR MONEY EVERY MONTH MY HOUSE LOOKS LIKE CRAP AND I DONT GET THE CHANNELS I GOT WITH DISH. IT IS ALSO HIGHER ON THE BILL. THERE IS HOLES IN MY VINAL AND CABLES ALL OVER MY HOUSE THEY DONT CARE AND WILL NOT FIX IT OR TAKE RESPONSIBILITY OF WHAT THEY HAVE TO MY HOUSE YOU CANT GET TO THE MAIN OFFICE WITHOUT GOING THRU THEM AND THIS IS IMPOSSIBLE
Oct 27, 2009 Rating
SCAM FROM DIRECT TV by: Anonymous
I TOO GOT TOOK BY DIRCT TV!OUR SON MOVED OUT OF OUR HOUSE WE AT THAT POINT HAD DISH NETWORK FOR 9 YEARS.I WAS TRYING TO CALL DISH NETWORK TO GET THEM TO SEND ME A CARD FOR THE RECEIVER.SOMEHOW I GOT SOMEONE AT DIRECT TV .THE TOLD ME ALL THIS GARBAGE ABOUT HOW MUCH THEY COULD SAVE ME A MONTH.SO DUMMY ME TOOK THEM UP ON IT. THEY SENT ME A BOX OUT WHICH SAT IN MY LIVING ROOM FLOOR FOR A SOLID MONTH.AFTER SEVERAL APPOINTMENTS MADE AND NO SHOW I CALLED THEM BACK AND TOLD THEM TO FORGET IT.THEY SENT SOMEONE RIGHT OUT.THE APPOINT WAS KEPT 3 HOURS LATE.THE INSTALLER CAME AT 4PM.HE PROCEED TO INSTALL THEIR SYSTEM USING DISH NETWORKS POLE.THEY WERE STILL AT MY HOME AT 11OCLOCK AT NIGHT WITH SPOTLIGHTS.I FELL ASLEEP.MY HUSBAND CAME IN(HE DRIVES A TRUCK OVER THE ROAD)NOT KNOWING WHAT WAS GOING ON THE INSTALLER TOLD HIM THEY WERE"T FINISHED BUT THEY WOULD BE BACK THE NEXT MORNING.NEEDLESS TO SAY THEY DIDNOT RETURN.THEY DIDN'T PUT RECEIVERS WHERE THEY WERE SUPPOSE TO GO IN THREE ROOMS.WE HAD TO GO TO WALMART AND GET CABLE WHICH IS NOW STRUNG ALL OVER MY HOUSE.THEY WRAPPED CABLE ALL ALONG THE OUTSIDE OF MY HOUSE WHICH AGAINST WHITE VINAL LOOKS TERRIBLE.DISHES WAS STILL THERE AND TUCKED. I MADE SEVERAL CALLS ABOUT THE PROBLEMS.THEY SENT A PERSON OUT BUT WOULDNT FIX ANYTHING TO THIS DAY THEY COLLECT THEIR MONEY EVERY MONTH MY HOUSE LOOKS LIKE CRAP AND I DONT GET THE CHANNELS I GOT WITH DISH. IT IS ALSO HIGHER ON THE BILL. THERE IS HOLES IN MY VINAL AND CABLES ALL OVER MY HOUSE THEY DONT CARE AND WILL NOT FIX IT OR TAKE RESPONSIBILITY OF WHAT THEY HAVE TO MY HOUSE YOU CANT GET TO THE MAIN OFFICE WITHOUT GOING THRU THEM AND THIS IS IMPOSSIBLE
Oct 02, 2009 Rating
Dish Network service versus DIRECT TV by: Anonymous
I too had Dish Network, the service was terrible I canceled them on a Saturday. I Called Direct TV the same day and guess what, they came out on the next day SUNDAY and I had service that day.
I've been with Direct TV going on Five years now. Apparently they value me as a customer, they are now giving me a year of FREE !!!!! Showtime.
I know this is no great deal because of the repeat movies and other programming. But it is a step by Direct TV to show me that they value long time customers :)