Bad Direct TV customer Service
by Chris
I am a direct TV customer. My wife and I recently had a kid and needed to downgrade our package temporally. So I switched to the family package and sent in my additional box. I also wanted to swap my HD DVR for a regular DVR but was told that it would cost $99.00 to swap them out when I just paid to have my HD DVR installed. So now I am stuck paying $10.00 a month for the two or three pointless HD channels that come on the family package. I recently switched to Direct TV from cable and I am going to pay for the penalty and going back to cable. I plan to go out of my way to talk people out of using direct TV. With the way that the economy is and all the money your company makes; it is pretty low of you to make it so hard for people to downgrade temporary. Return to Direct TV Home Page Return to Direct TV Discussion
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