Bad Direct TV Services
by Jim McLaren
In September of 2008: We had service for about 10 days. Some roofers took off satellite dish to do their job. Direct TV said, "It will take about 30 days to re-install". I asked why would it take so long. Answer, "We are busy getting service up to the hurricane Katrina victims". I almost laughed and told who ever it was that we will find a new company. That was the worst customer service lie I have ever heard told. And it was to me! But to add injury to insult, Direct TV laid an "early cancellation" fee on me. I then get billed $389.86 even after one of Direct TV representative told me:" You haven't even had service long enough from them to charge you a cancellation fee. You shouldn't have this". Well, even if it we did have it long enough, Direct TV representative flat out lied about why it would take a month to get the dish network reinstalled. Return to Direct TV Home Page Return to Direct TV Discussion
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