Are you current / existing Direct TV customer? If yes, can you please share your experience and your valuable comments on Direct TV system with us?

You know, a comment from REAL customer will be much more better than just reading the sales pitch :)

Click below to see contributions from other visitors to this page...

Deceived And Disapointed with Direct TV 



Package prices are not total bill prices a lot of extra hidden charges not told about. Only my first three bills were correct.

You better ...

Direct TV shall not simply deduct money from my checking account 



I have been a customer with Direct TV for a couple of years and through that time I have had my service turned off because I couldn't pay ...

The Worst Customer Service 




I have tried to call and update my account for a referred account to get 10.00 a month for 5 months.

They transfered me a dozen times ...

Service Charge for Leased Equipment - Class Action? 


Direct TV charged me $79.95 to correct a problem on the dish and also one of my four receivers WHICH ARE LEASED.

They appantly expect their ...

Bad service of direct TV 




the worst sevice i ever had.. i do not recomend anybody i have to stay with them one year more because of the contract...

The Local TV Channel wast lost. 





I am a current customer of direct tv and have been for a long time. We have lost access to local channels. The guide is not limited by favorites ...

Unhappy with Direct TV Customer Service 





My DVR does not work to record future programs. I called to Direct TV customer service and worked
with one of the customer service representative ...

Unsatisfy with Direct TV misleading advertisement  





My name is Gina Salazar and I'm hoping my comments and concerns will make a difference with the Direct TV customer service policies.

I'...

Do not use Direct TV 





They took $1,077.50 out of my checking account without ever calling me for a bad HD/DVR box that I returned.. Direct TV sent a Fed Ex label ...

High Direct TV Bills that not make sense!  





Every month i get a bill that is higher than the month before that.

When i called customer service to "downgrade" they say i have to ...

Direct TV Customer Service can be good 




Since so many people on here are unhappy with Direct TV service, I wanted to chime in. I've has DirecTV for 6 years now.

Anytime I run ...

Complaints on my Direct TV Installation 





I have direct TV installed today. The account is under Kenny Romero. I waited Friday May 30th, until 8pm (I was told that he would be at ...

Watch out your future from Direct TV  Not rated yet



After having Direct TV for nine months, I decided I wanted to upgrade one SD to HD and add a room.

I currently only have three TVs connected....

customer of direct tv  Not rated yet



Direct TV sucks..They lie to suck you in and don't give you what they promise and give you web pages that don't exist for rebate form.

I ...

Direct TV Customer Service - The Good, The Bad & The Ugly  Not rated yet




I am adjusting from leaving a 30 yr Accounting career(10 yrs as Accounts Receivable Mgr.)to struggling to get by on disability and Medicaid....

Paying for Direct TV HD for twice?  Not rated yet



We currently pay for our HD channels. We also have NFL Sunday ticket. Now they want us to pay for the NFL Sunday ticket HD channels separately?...

A loyal customer since 2004 treat with bad customer service  Not rated yet


I received my September bill and it had a lot of credits on it - Credits that I didn"t understand.

When I called to inquire about my bill,...

comment from new direct tv customer - bad customer service  Not rated yet




Because of all the promised good deals and promised great service by Direct TV, I have to call their customer service all the time and wait ...

23 months and still waiting  Not rated yet


Sales for Direct TV will tell anyone and everyone exactly what they want to hear to get a customer. Once it's installed they know it's difficult ...

Bad customer service - Restocking Fee  Not rated yet






I recently called Direct TV asking for the HD package and the NFL Sunday ticket. They mailed me the wrong receivers and the wrong satellite ...

Bad Customer Service   Not rated yet





Like Jim say, I agree that direct tv have the rudest, most incompetant customer service. They sent me bill and said that i owed them money ...

Direct TV is VERY Shady!!!  Not rated yet





We had Direct TV installed on Monday, and I called
to cancel on Wednesday. I can't get a straight answer out of anyone.

Half the people ...

One Way Agreements  Not rated yet





When I signed up with Direct TV I was given a price that I would be charged for the first two years and had to sign a two year contract....

Poor Installation method of the Direct TV Dish  Not rated yet





The Direct TV installed a roof dish poorly on my roof top. They did not screw it properly and it cannot be connected to the ground.

They ...

Bad experience with Direct TV  Not rated yet





I am so disappointed in Direct TV. I had Direct TV installed on Thursday, and that's when the problems began.

The DVR receiver began ...

I disagree wit the Direct TV # 1 customer satifaction  Not rated yet





Yeah.. wats up with the whole #1 customer satisfaction?! They made my mom cry on the phone talk nice...

We got our Direct TV hd installed ...

Long lead time to wait for fixing.  Not rated yet





We called Direct TV customer service on Sunday and we were told that we have to wait till thursday then only the technician can come over ...

Direct TV is sneaky!  Not rated yet




wow everything is extra..been paying for channel package for four months that I was not getting..

I must fill out on line rebate form and ...

Comments from a retired engineer  Not rated yet




I lasted 8 days with Direct TV. The problem: The 'on screen' Guide has such tiny letters that it actually gave me a headache..scrolling was ...

The Terrible service that I got from Direct TV  Not rated yet




I have been a customer of Direct TV since moving to Pennsylvania a year and a half ago. I chose it because cable was not available in the ...

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