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Direct TV FAQ" Looking for easy solution for your Direct TV Problems? "
My aim to create this Direct TV FAQ is to assist you to settle most common questions that Direct TV Subscriber faced :) I will update this section from time to time. Please visit us often to for your Direct TV Solution. I wish you could get you what you are looking for at this section, good luck :) What is DIRECTV? DIRECTV is the nation's first high-power direct broadcast satellite (DBS) service. The DBS provider delivers more than 225 channels of digital-quality programming to homes and businesses that are equipped with home receiving units and an 18-inch or DIRECTV PLUS dish. DIRECTV offers a spectacular selection of entertainment, giving consumers the ultimate in convenience, choice and control. The near laser-disc and CD-quality signal delivers picture and sound that are unsurpassed by other home entertainment systems. With low-cost installation, unprecedented programming choices, and an easy-to-use interface, DIRECTV is The Leader In Digital Entertainment. What makes up a DIRECTV system? A DIRECTV system consists of an 18-inch or DIRECTV PLUS dish, a digital set top decoder box and a remote control. Hardware currently is available under the following brand names: RCA, Sony, Philips, and Hughes Network Systems. The equipment features an innovative on-screen guide that allows users to scan and select programming choices, order pay-per-view movies, set parental controls and spending limits, and customize their own channel lists with the remote control. What is the purpose of connecting my receiver to a telephone line? DIRECTV requires customers to connect a phone line to their receiver for billing and ordering purposes only. The connection transmits programming purchase information from the receiver to DIRECTV. This important link authorizes DIRECTV subscribers to order pay-per-view movies and events simply with their remote control. The subscriber will also be able to get popular sports subscriptions like NFL SUNDAY TICKET and NBA LEAGUE PASS. DIRECTV customers who don’t have a continuous telephone connection are not authorized to receive certain programming and must call DIRECTV when ordering pay-per-view offerings. To cover the costs of handling phone requests, DIRECTV applies a $5 service charge on phone orders for pay per view movies and events. Will the DIRECTV System be compatible with future technology? The system is 100% digital now. Any foreseeable technological developments will be digital or compatible with digital technology. (Additional equipment may be required) We have more than one TV in our house; can we get the DIRECTV System signal on all of our sets? Yes. Have an additional line run to each TV that you want to receive the signal from the DIRECTV System receiver. This allows you to watch the same satellite programming on as many sets as you want. If you would like to be able to watch individual programming on each TV, you will need a dish with multiple outputs. A DIRECTV receiver and cable feed is required for each TV you would like to receive programming on. How can we watch different channels in different rooms? To view separate channels in different rooms, you will need additional DIRECTV System receivers. In order to hook up a receiver in each room that you require programming you would need an equal number of outputs from the satellite dish. You could hook two TV’s up with a dual output dish or up to four TV’s with a DIRECTV Plus dish that has four outputs. If something happens to my DIRECTV system or I have a problem, who do I call? You shall call the company that installs the Direct TV System at your house. If you are looking for a reputable company with excellent customer support, please review our Top Pick List that indicate few of " Value Worth Deals" in the market at Top Pick Direct TV Deals You can also call DIRECTV anytime. They have 24-hour customer service available for any type of questions you may have. Their toll free number is 800-531-5000. If I already have cable service, why should I get the DIRECTV System? It provide exclusive programming, incredibly clear digitally delivered picture and sound that are far superior than today’s' cable systems. With DIRECTV you can choose from over 200 great channels, plus get features and conveniences your cable does not have. Much of this you can get for less than you currently pay for cable service alone. With cable rates on the rise still again, why wait! How does DIRECTV compare with cable? DIRECTV has created a service specifically driven to offer consumers more choice and value for their entertainment dollar. This programming combines America's favorite cable networks, other popular networks not available from most cable services, a pay per view movie service with up to 55 choices of movies and special events every night, and an unprecedented sports subscription lineup. How does DIRECTV compare with C-band satellite services? C-band and DIRECTV appeal to two very different audiences. C-band is more of a specialized product that appeals mostly to enthusiasts and video hobbyists who want unlimited access to all forms of television transmissions. In contrast, DIRECTV is designed to be a mass-market television delivery system. For the average television viewer who wants the benefits of a multi-channel broadcast system without the higher cost and size of a conventional satellite system, DIRECTV offers significant advantages over traditional C-band services. Benefits include: · An 18-inch dish · Easy installation · Affordable price · Digital-quality picture and sound quality · Simple operation from a fixed satellite dish · Extensive programming options, including pay per view movies and sports Other satellite systems are either analog or use a non-standard digital format that requires upgrades and retrofitting to convert to the MPEG-2 digital technology used by DIRECTV. Thus, DIRECTV offers the average consumer better broadcast quality than virtually any other system. You either gets the best picture quality available or no picture at all. an weather interfere with my reception? Television reception on the system is highly reliable year-round and nationwide. During heavy rain or snowfall, however, some DIRECTV customers may experience a temporary loss of picture quality. This phenomenon also can occur if the dish or low noise block converter (LNB) accumulates too much wet snow. When snow accumulates on the dish, the service is not lost but the strength of the signal can be weakened by the snow’s water content. This "signal fall-off" occurs when water content is at its highest. During colder winter months, when snow is drier, dishes usually do not experience such problems, even if there is substantial snow buildup. So what can you do? Wait for the bad weather to pass and your signal should return to normal. If the signal doesn’t return, re-set your receiver by turning it off, unplugging it for at least five minutes, then plugging it back in. If snow has built up on the dish or LNB, wait for it to melt. Or if you can safely get to your dish, lightly brush it off with a broom. If this is not practical, you may consider installing an accessory designed to prevent snow buildup. DIRECTV has been conducting tests of several different products. The most effective in DirecTV’s testing to date has been the heated dish. We have seen virtually no problems with a heated dish, regardless of the snow type. We also have tested dish covers, spray-on coatings, and LNB covers, but these do not seem to enhance reliability as well as the heated dish. Can you explain the Locks & Limits (parental controls) feature DIRECTV offers? The "Locks and Limits" feature built into the equipment lets you restrict access to movies based on the motion picture rating system or block the viewing of entire channels. This lockout feature has been available on DIRECTV since they began service in June 1994. How does the on-screen guide work? Access the guide by pressing a button on your remote control. You can navigate around the guide using the arrow buttons on the remote. The guide lists all DIRECTV programming with descriptions of most programs. The on-screen program guide lets you look ahead to the next day’s programming by selecting hour increments (such as +5 and +33). What equipment do I need to receive Dolby Digital from DIRECT programming? In order to receive programming from DIRECTV with Dolby Digital audio you would need to have a DIRECTV receiver that has the Dolby Digital capabilities. You will find this option available in higher end systems from RCA, Sony, and Hughes. Can I get Internet access for my PC from DIRECTV? DirecPC, a satellite-based Internet service, is offered by Hughes Network Systems, a sister company of DIRECTV. DirecPC offers Internet access directly to your PC desktop at connection rates up to 400kbs. DirecDuo, also from Hughes Network Systems, can deliver DIRECTV programming and DirecPC services. I bought a used system from a friend. What should I do to get the system installed and activate programming? The person who gives up the DIRECTV System should call DIRECTV to de-activate the DIRECTV System access card. This is for the original owner's protection. The new owner should call DIRECTV to order a new access card. They charge the new owner $89 for the new access card, but issue a $50 credit if the new owner returns the old access card and the card is in good condition. So, after the credit, the new owner has only paid $39 for the new card. DIRECTV sends the new card via Federal Express, along with postage paid envelope to make returning the old card easy. The new owner can install the equipment with an installation kit or arrange for a professional installation. The installation manual and owners' manual, and any other information that came with the equipment can be especially helpful in this process. When the new access card arrives, the new owner can instantly start DIRECTV service by calling DIRECTV. The new owner should tell the representative that he or she has pre-owned equipment and wants to start programming. P/s - Friendly speaking, I suggest you to buy a new Direct TV system from a genuine company. Most Genuine company will offer you direct TV Deal with free equipment and free professional installation You can save $$ from buying equipment, get rid off the troublesome procedure above and enjoy with the New Smell System :P If you are looking for a great deal, may I recommend you to review our Top Pick List that gather information from few great deals available in the market now at
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Yes. Since you own the system, you are in control. You have the luxury of taking it with you. It’s not important to me to have 2 TV’s watching something different simultaneously, what kind of set up do I need? You can always split the signal from a receiver to another TV using a 2-way splitter. To change the channel you can buy a receiver that has the RF remote or purchase the remote control signal sender Will the telephone connection interfere with regular telephone usage? No. This connection does not interfere with your phone. A modem inside your receiver makes a toll-free call to DirecTV’s computer system in the middle of the night. If the receiver’s modem senses that you are using the phone, it will try again later. The modem’s call lasts just a few seconds. If I have more than one DIRECTV System receiver hooked up to different TVs in my home, do I have to pay for a separate monthly subscription for each receiver? No. Residential customers pay only a small service fee for each active receiver in addition to the primary programming package subscription: DIRECTV -- $4.99 for each additional receiver. I believe that our Verizon Direct TV Tips will be useful to you as well :)
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