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Direct TV FAQs

" Looking for Easy Solution For the Problems You Encounter? "






You know, when I new to Direct TV system, I had surfed the net hours and hours to find an informative Direct TV Faqs section.

Until today, I decided to create a Direct TV FAQs section to help folks like you and me to find your answers quickly and easily.

Of course, I am not good enough to say that I am able to answer each and every questions that you posted to me; what I can promise you is that I'll try my best :)

Beside, I hope that this FAQ section will be an interactive page too where questions that are not featured here can be posted by visitors.



AND if you have answers to any of the questions listed here, you can post them as well!

So any experience Direct TV users out there have an opportunity to share their wisdom with the direct tv users that looking for help. I hope that I casn create a helpful and friendly atmosphere here :)

I have list down some of the Direct TV FAQs questions and answers below, please double check to see whether it able to answer your questions.

If no, its all right. Just fill in the form and I ll try my best to answer you :)

Let start!

My Direct TV System FAQs

Questions: Is that Direct TV system will be available in Canada?

Answer: Direct TV currently only provide services in United States

Questions: How can I pay my Direct TV Bills?

Answer: You may pay their bills by using electronic funds transfer (EFT) payment service that automatically deducts your DIRECTV payment from a checking account or credit card. Another payment method is by check through the mail.

Questions: Can I pay my DIRECTV bill online?

Answer: Yes. When you register with directv.com, you can manage your account online. In addition to paying your bill, you can view your current and past DIRECTV billing statements, view recent transactions and set up automatic billing plans at any time.

Questions: How does DIRECTV bill customers?

Answer: Customers are billed by DIRECTV for the programming package that they purchase, plus any Pay per View programs and sports packages you order.

DIRECTV bills in advance for most programming. Pay per View movies are automatically charged to your bill after you order them if you maintain a continuous phone connection to your receiver.

Questions: If I have more than one DIRECTV receiver, do I pay a full monthly subscription for each receiver?

Answer: No. You can connect more than one TV in a single household to DIRECTV services. If your receivers are connected to the same phone line, it's only $4.99 a month for separate programming on the second and each additional TV in your home.

The programming you request for the primary access card in your receiver is copied for all of the access cards in the other receivers and you are authorized to receive this same level of programming on these televisions.

Questions: Can DIRECTV be connected to more than one TV set in my house?

Answer: Yes. You can get separate DIRECTV receivers for the number of TV sets in your home that you want to hook up. This gives you the flexibility of watching different DIRECTV programs on different television sets.

If all of your DIRECTV receivers are connected to the same landline phone, it's only $4.99 a month for separate programming on the second and each additional TV in your home.

Questions: Will the DIRECTV receiver phone connection interfere with regular phone usage?

Answer: No. A modem inside of your receiver makes a toll-free call to the DIRECTV computer system in the middle of the night. The modem's call only lasts a few seconds and if you are using the phone, it will try again later.

Questions: Why do I need to connect my DIRECTV receiver to my phone line?

Answer: Customers need to connect their receivers to a landline phone for billing and Pay per View purposes. The connection sends purchase information from the receiver to the DIRECTV computer system.

Questions: Can I use my existing wiring for DIRECTV?

Answer: If the existing wiring in your house is RG-6 coax cable, you can use it to connect your DIRECTV receiver to your satellite dish. If your existing wiring is not RG-6 coax cable, you will need to have the installer run new wiring. Because of the frequency of the digital signals it must carry, it is important that you use RG-6 coax cable.

Questions: How can I hook up my vcr in order to record a movie from my direct tv system?

Answer: You need to hook you VCR up IN BETWEEN your direct tv receiver and your tv.....i.e. the signal need to go through your satellite box first and then your vcr and then to your tv.

Questions: I have a Direct TV satelite system and lightning has struct my dish. The reciever still works fine however, there is no signal so I am assuming the lightning fried the LNB. So I go to my local BestBuy to pick one up and they tell me that they can no longer sell LNB's, in fact, no retailer can.

Evidently Direct TV won't let anyone sell them. I looked on Ebay and they have several single LNBs for Direct TV systems for $10-$15. So I called Direct TV just to see what it would cost and they will not sell me one unless they send a service person to check it out which will be atleast $70 not even inlcuding what they would charge for the actual LNB.

So my question is if I buy one on Ebay can I simply hook it up and my satelite work again? Or do they actually have to be registered to my system like an access card? Also, out of curiosity how does Direct TV get away with this? Sounds like a monopoly to me.

Answers: Call Direct Tv and add the protection plan to your account for 4.99 a month. After they have it added to your acct ask them to schedule a service call.

Nobody says you have to KEEP the protection plan after it's fixed. And it may be more than just the LNB,could be a burnt ground block,burnt cable,bad multi-switch etc.

Questions: How to couple wires? I am moving a tv on my Direct TV system to a new room and need to lengthen the wires coming from the sat dish. How should this be accomplished?

I tried using an old coupler and a splitter to do this but without success. I have tested the set top box on a different tv and it is working. The problem must be in the coupler or in the extension wire. (which was ripped from a previous cable system)

Answers: Splitters in the LNB line are a no no. There must be a direct line between the receiver, and the LNB (out on the dish). There is +15 and +18 volts that the LNB needs to run with.

A splitter blocks that voltage, and will kill the signal. If you have a "barrel" connector, that will work. I would make certain any barrel splices are indoors, or under the house. These do not need to get wet. If it's outdoors, then replace the entire line with a single run.

Questions: How do you play video games on a direct tv receiver? I hooked my game system up through my direct tv system throught the a/v cables but there is no way to change the input on the direct tv, when i turn my tv off the game screen flashes and I can see that it is hooked up correctly but I can't figure out how to change the input on direct tv.

Answers: Use a different AV jack (like AV 2) on your TV and skip the sat box.

Questions: I need help bypassing parental control on direct tv? My sister put parental control on every channel on are direct tv system an a need help getting past it

Answers: Have the account holder call 1-800-531-5000. They will need to verify they are the account holder (spouses and people authorized to make changes are not acceptable in this case, unfortunately) and then a DirecTV CSR will be glad to reset the parental controls on the receiver.

Questions: Is it possible to connect a satellite reciever (Direct Tv) to a computer system? If so how?We have our direct tv reciever connected to our 720p tv, and in the adjacent room is our desktop computer.

We would like to browse the internet and watch tv at the same time on the same monitor, is this possible through a special video card or a monitor that supports PIP? If so what would I need?

Answers: You should be able to get a tv tuner card, that should do the trick, put it on channel set it for the proper output and your off and running.

Add your Direct TV FAQ or a Helpful Answers

Above I attempted to list some of my most frequently asked Direct TV questions. Below you will find the easy to fill out form where you can post your question or give us a helpful answer to any of the Direct TV FAQs listed.

I hope you will be eager to contribute as this will be a most helpful page to Direct TV owners in United States.

As well as to me because I am always looking to learn more about this breed. Your questions and answers will serve to broaden my expertise.

So come on... got a Direct TV FAQs you want to get answered? This is the place to do it.

Add A Direct TV FAQs Question or Answer

How about contributing a question to my Direct TV FAQs page? I will try to answer it as best I can :)

Or if you have an answer to any of the questions, it would be such a help to all seeking information about their own house Direct TV system .

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Direct TV Remote Enquiry  Not rated yet



I have 64R remote but have to use my visio remote to control on/off & volume what do I have to do to control all functions with the direct remote?...

How to record the Direct TV shows?  Not rated yet



How do you record shows on Direct TV? Will you need to know how to do it if I am watching a current show and would like to DVR the remaining ...

Direct TV not available where Im moving   Not rated yet



I m moving and I dont think the dish will work where Im moving to. Do I have to pay a cancellation fee if the service will not work where I ...

Satellite connector of Direct TV Box is broken.  Not rated yet



Direct TV Satellite connector for back of dvr box is broke, how do i fix it?

Terrence Comment: Hi Lisa, Is it the cable broken? I will ...

Direct TV Shows Captioning Problem  Not rated yet



We need closed captioning as my husband is near deaf. When we save programs with our receiver we seem to lose a lot of captioning.

We have ...

ordering movies on direct tv  Not rated yet



I have direct tv with 4 receivers in 4 different rooms. If I rent a movie in the living room can my daughter also watch it in her bedroom on ...

Direct TV Splitters Enquiries  Not rated yet



The Direct TV Dish has 4 output which are all being used to feed 4 seperate TV's. What type of splitter would I need ,so I could add 4 additional ...

Job Opportunity with Direct TV Online  Not rated yet



How do i find out about the telemarketers job you have?

Can I work from home online daily?

What do i have to do and what positions are ...

Direct TV International Programming  Not rated yet



What are my real choices? The apartment I live in does not allow two dishes. I would like to receive the Philippine channels and regular programming....

Wind causing Direct TV digital signal problems?  Not rated yet



I live in Santa Clara County and it was not windy last night (10/3/09). However it was very windy in S.F.

I was watching live TV about 10:...

Will pay per view still charge me?  Not rated yet



When you accidentally set a pay per view show to record but cancel it immediately, do u still pay for it? And will it be on the bill?

Terrence ...

Can I use Dish Network receiver for Direct TV Satellite Antenna?  Not rated yet



Can I use a DISH network receiver with a DIRECT TV satellite antenna?

Terrence Comment: Hi, I will suggest you to write down the Dish Network ...

Can connect Direct TV Receiver to Dish Network Dish  Not rated yet



Can you hook up a Direct TV Receiver to a Dish Network Dish?

Terrence Comment: I will suggest you to ask advice from the Dish Network ...

Is connecting a DVR to a LAN connection possible?  Not rated yet



Can Direct TV connect a direct tv dvr to a LAN/Internet connection? To do guide updates, billing or even provide additional storage space?

Terrence ...

Direct TV DVR Question  Not rated yet



When I use my DVR to record a show, I have to have that channel on in order to record it otherwise i will cancel the recording.

Doesn't ...

Need help on Direct tv receiver  Not rated yet



i have a camper with direct tv receiver in it why wont my access card work in it?

Terrence Comment: Can you please provide further information?...

Direct TV Signal Area  Not rated yet



If I take my RV to Canada Can I get a signal in Nova Scotia?



two tv's on one Direct TV receiver  Not rated yet



Can I have two tv's on one Direct TV receiver? I know that one on tv can change the channel, but can this be done?



Viewing recorded programs on 2nd Direct TV Receiver  Not rated yet



How can I view my recorded programs from my DVR on my 2nd receiver in another room?



Program Direct TV Remote  Not rated yet



I have a Teltech tv with DVD player attached. I see no such tv in programing remote to this tv, I have to use TV remote to turn tv on and adjust ...

Direct TV Picture breaking up in squares  Not rated yet



We have been noticing on our two tv hook-ups, that the picture on both tv's is progessively getting worse breaking up into little squares.

Our ...

How to reset the time in Direct TV Receiver?   Not rated yet



We've had power outages due to storms. We get a message stating that the "System has lost current time due to power outage, Please reset the ...

Need help on my Direct TV Dish  Not rated yet



I have a 10 year old Direct TV Dish will the new non HD receiver works on it?

Terrence Comment: Hi Carlos, I am not a technical guy as ...

Connecting Direct TV to Windows Media Center  Not rated yet



I am a recent ex-Comcast customer and although I am generally pleased with Direct TV I have a real problem interfacing it with Windows Media ...

Bundled Packages for Vacation/2nd Homes??  Not rated yet



I have often wondered if Phone/Internet/Direct TV bundled packages could be created for the 2nd Home owner?

I try to visit my Vacation Home ...

Recycling Of Existing Direct TV Receiver  Not rated yet



I have 5 receivers I am o longer using. Does anyone recycle them? thank you

Terrence comment: Hi, are you plan to sell the existing Direct ...

Need help on Lost Direct TV Parental Control code  Not rated yet



I lost the parental code. Is there any Universal code to unblock the channels?



Reset the time after losing power in our house  Not rated yet



How do we reset the time on our system? We lost power in the house due to storms and now get a message saying "system has lost the current ...

How to get DVD player to work through satellite?  Not rated yet



How do you get a dvd player to work through the satalite?

Terrence comment: Hi, I am not sure about your question, can you elaborate further?...

Can I use a Universal Remote this way?  Not rated yet



Can I use a universal remote to control a direct tv receiver?

Terrence Comment: Yes, you can. In fact, some expensive receiver is come ...

Order Direct TV pay per view without phoneline  Not rated yet



How can I rent a movie without having a phone line? The technician I talked to on the phone said you can do it on line. Is this true? If so ...

Did Direct TV accept use equipment for recycling?  Not rated yet



Does Direct TV accept used equipment for recycling?

Terrence Comment: Hi Steven, can you elaborate further on your question? Are you having ...

Direct TV Pay Per View Enquiry  Not rated yet



Is there any way to rent a pay per view movie and watch it on more than one tv set?



Why won't my Direct TV receiver work w/ splitter?  Not rated yet



I have 1 HDMI input on my TV, I bought a splitter with 2 HDMI inputs and 1 HDMI output. It wasn't powered.

I connected my Direct TV receiver ...

All our Direct TV Channels say no signals, how to fix this?  Not rated yet



All our Direct TV Channels say no signal. How do we correct this?

Terrence comment: Hi Dane, is that you just purchase this Direct TV ...

forget of Direct TV parental code  Not rated yet



I forgot of my Direct TV parental code. How do I reset it?



Multiple Direct TV boxes  Not rated yet



If I already have 3 DirectTV boxes in my home, How much more a month would it be to get a fourth?



How to i connect another tv into system without having to pay for another Direct TV receiver?  Not rated yet



How do i connect another tv into system without having to pay for another receiver. I would like to watch tv in bedroom while receiver is on ...

Direct TV Receivers  Not rated yet



Can I purchase my own Direct TV Receivers to avoid the monthly service charge of $4.99?

The representative at Best Buy told me that even ...

Pay per view billing question  Not rated yet



when you order pay per view movies do the titles show up on your monthly bill?


Direct TV Pay per view enquiries  Not rated yet



does the Direct TV pay per view events that you order show the name on the bill?


Splitter on Direct TV System enquiry  Not rated yet



Can you use a splitter to hook up another tv off one receiver? If yes how, I did this with Dish network, but it will not work with Directv ...

Direct TV Splitters Enquiries  Not rated yet



I have my direct TV system set up with only one cable coming out of the dish.

I've bough 3 more receivers and I would like to connect them ...

Direct TV Receiver Enquiry  Not rated yet



I have seen many D11 receivers (the same ones I got installed last week) on eBay.

They come with remote and card. Can I buy one and use ...

How to stop demo mode from pop up in RCADirect TV Box?  Not rated yet



i got a rca box and it is popping up in demo mode. i don't know how to get it to stop..


How to connect VCR / DVR Combo to TV?  Not rated yet



How to connect VCR/DVR combo to tv and Dish Network receiver?


Direct TV Cards Enquiry  Not rated yet



Can I use one card for two differnt Direct Tv receiver boxes?


Connecting to two different tvs with one direct tv reciever  Not rated yet



Can I connect to two different tvs with one direct tv reciever? if so how? will I be watching only the same channel as the other person is?

And ...

Direc TV DVR problem with set-up  Not rated yet



Hello. We currently have Direc TV in our home and have been very happy with it.

We recently bought a Direct TV DVR from Best Buy and my ...

Moving A Dish Cost  Not rated yet



How much does it cost to move an already existing dishes?



How to hook up my VCR to the TV set?  Not rated yet



I am new with direct tv. How do i hook up my vcr to the tv and give me directions on how to get it to play when I do get it hooked up?

I'...

Two TVs by one Direct TV Box?  Not rated yet



I only have one line run to the upstairs of my house. But I have two tvs; can i hook both of them up to the same line with a splitter?

Thank ...

How shall I relocate my Area Code?  Not rated yet



I Put in the wrong area code. now i don't know how to out it back to mine! How Do I?



Paying Monthly Direct TV Bill  Not rated yet



Is there a business where someone can pay their Direct TV bill? If so, where ?



How to record TV program without VCR or DVD?  Not rated yet



I am interested in recording a TV program, on my TV, while I am at work.

Can this be done without using a VCR or DVD player? If so, please ...

What is the monthly cost after the Intro Period (12 months)?  Not rated yet



We are interested in Direct TV, but keep hearing scary things about their billing practices, hope you can help.

What is the cost of the ...

How to avoid lengthy phone line cable?   Not rated yet



I want caller ID to come across my T.V. but my Direct TV. unit is no where near any phone jack.

Is there any way to make this happen without ...

Can i use splitter this way?  Not rated yet



Can I use a splitter to watch the same show in more then on room with the same Direct TV box?



Enquiry on Direct TV Universal remote control  Not rated yet



I recently switched to direct tv... but love my 4 n 1 universal remote control from dish network... is there anyway to use the dish network ...

Enquiry on my Direct TV Remote and DVR  Not rated yet



I have two questions.

1. How can I sync my direct TV remote to work on my tv as well so I only have to use one remote instead of 2? I have ...

Enquiry on Direct TV Protection Plan  Not rated yet



I purchased the protection plan, and my remote isn't working properly. I tried changing the batteries, and still only about half the buttons ...

Need help on setting remote to normal TV Channel  Not rated yet



Ok.. my son broke our direct tv remote so we bought a new one. Before he broke it, he had it on video 2 so he could play his 360.

When we ...

Please help me to re-subscribe Direct TV service.  Not rated yet



I had Direct TV and was paying every month for about 20 months. Then i got cut off because i did not have a new york driver license.

The ...

Looking for remote that able to control 4 remote  Not rated yet



I have 4 receivers located in one rack being modulated to multiple televisions in a system.

My Direct TV remote control can control 2 receivers ...

Can I have Two Direct TV account with one address?  Not rated yet



I am currently subletting a finish basement and my landlord lives upstair and already have an account with Direct TV.

Can I apply for an ...

how to reset time in my Direct TV Receiver?  Not rated yet



one of my directv guides has the wrong time on it. it is one hour ahead of what it should be. how do i re-set it.



Easily confused  Not rated yet



I just recently moved and rented a room in a home with an exsisting Direct tv account with 3 receivers already in use except for my room.

When ...

Need help on program my Direct TV Remote  Not rated yet



I have not been able to program my remote to activate my dvd or vcr players. I have tried using all of the codes suggested and nothing works....

How to fix the Direct TV Channels?  Not rated yet



My husband and I are house sitting. He sat on the tv remote and now we get only antenna channels and aren't able to access the Direct TV channels ...

How to hook a DVD player to a Direct TV?  Not rated yet



Can you be more specific about how to hook up a dvd player to Direct TV?



Need help on Direct TV service  Not rated yet



I am in Panama with Venazuela Direct TV Service plan. I can get 95*(0) and all the programs but can not find 95*(1) or 101 satelites.

I ...

Direct tv manual  Not rated yet



How may I obtain the TV manual in book form so that I do not need to refer to the computer site for instructions on various items of interest?...

Direct TV Receiver enquiry  Not rated yet



I have 2 Direct TV receivers connected to 2 different phone numbers in the same house.Is this OK?



Direct TV Remote unable to work with my TV  Not rated yet



I have a LG tv and cant get the code for remote to all go to Direct TV remote.I have model #42pc5d-u plasma. I have to use two remotes.Just ...

get PBS for my Direct TV Total Choice Package  Not rated yet



We have Total choice Plus package-- How can we
get PBS also?



Multiple Direct TV Receivers in one room  Not rated yet



I have two TVs in the same room and have enough Direct TV recievers to hook up each one. What kind of splitter do I need to get these two tv'...

Direct TV Receivers  Not rated yet



I'm not familiar with the Direct TV system, but I was wondering is it is necessary to have a receiver on all televisions throughout the home?...

Another Direct TV Receiver  Not rated yet


I currently have only one Direct tv receiver in my house. When I had it installed over two years ago, I don't think that there was any offer ...

My Direct TV Remote Control didn't work  Not rated yet


I have two Direct TV remote controls, one for the bedroom and one for the Florida room. My girl friend did something to the remote contol and ...

Is there a way around an early termination fee?  Not rated yet


I began leasing a Direct TV DVR receiver in January of 2008, and now in August of 2008 I unfortunately need to cancel my service. When I called ...

Direct TV Remote didn't work   Not rated yet




My direct tv remote will operate only on the tv and not respond to the receiver.

It did respond to the receiver before and not the tv ...

Mr. Carrol Branham  Not rated yet




We have spent many hours/days trying to get our HD working properly. Before we installed the HD receiver, we had no problem with Pay Per ...

Can i use existing equipment to connect new direct tv service?  Not rated yet



I just moved to a new house in which the previous owner had direct tv as do I. Direct TV requires me to sign a new contract to come out and ...

Do Direct TV offer service in Caribbean?  Not rated yet





Can I subscribe to a Direct TV service provider from the Caribbean?





Unable to locate Fox Sports West  Not rated yet




Direct TV Channel 652 no longer shown. It had stated that it had been moved to channel 692, but this chanel is not exist.




Direct TV Connection problems.. help please  Not rated yet





I have direct tv in my main house and would like to install the service to a travel trailor that sits behind my house.

The trailor does ...

Unwanted Signals  Not rated yet





I am not a subscriber to any dish network or direct tv service. I am currently have a basic cable service that includes the main network ...

My problems with my Ferguson FTV28N1  Not rated yet




Hi there,

I was wondering whether you could help me with a problem with my Ferguson FTV28N1 TV which I have had for quite a few months ...

How to get my media center to pick up the digital signal?  Not rated yet




I have direct tv satelite service. I also have a windows xp media center pc.

Since I got the direct tv service I cannot (or don't know ...

Mobile Direct TV Enquiry  Not rated yet




I am currenty a Dish Network subscriber but thinking about switching to Direct TV because Dish will not provide upgrades or warranty service ...

Direct TV in one of my TV not working ..  Not rated yet




One of my TV shows that my authorization has expired but my all others rooms is working normally..

Please help?












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