Direct TV Have Poor customer service
by Greg
I was mislead by a Direct TV Sales Rep and now I am paying more that I was for Comcast and I lost channels. After 7 phone calls (most of these calls were over 1 hour in duration) I got nowhere. I waited 9 weeks for a rebate and then was told I was not eligible. I have back up from each of my calls to work out this issue including dates, times and employee badge #'s. I need to speak with a person above a customer service manager. Does anyone have a contact person or have any ideas to help me? My email address is glifts@live.com
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