I changed from dish network to Direct TV. I was pulled in by their low price for 1 year. I ask several times about the price and if there was anything I had to do to get the lower price.
I was amazed that it was there without me having to sign up for anything. Boy I was wrong. Even after asking the operator what else I had to do to get the lower rate and not being told..
I was never told by Direct TV that I have to apply for the rebate on line. I ask several times and even questioned about my bill.
They said it takes a month sometimes to get the lower rates, however I would get them for 1 year.
They never ask me or told me to go to the website and sign up for the rebate. Plus their customer service sucks!
Everytime you call Direct TV, I think they add a charge to the bill. I am considering moving back to Dish Network and just wonder if they can hold me to a 2 year contract since I did not get the discount rates.
My opinion is that Direct TV will not tell you anything until it is to late to receive it..
