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Direct TV Reviews" Check out the REAL Direct TV Reviews In No Time! "
Do you wish to get some DirecTV Reviews from present Direct TV subscribers? I have gathered few of them below for your review :) I collected this information from Reviewcentre.com The Direct TV Reviews below is by Galyn on 14th April 2004: Reviewcentre.com General comments : I ordered and then cancelled when I received a confirming email that made me realize I would pay more than I currently am with cable... they charge $5 for each receiver each month. No mention of that by either the sales person on the phone, or the offer on their website. Good points: They play nice music when you are left on hold. Bad points: Website email links don't work. The fantastic offer for new customers has all kinds of hidden costs. ------------------------------------------------------------------- The Direct TV Reviews below is by Colorado on 28th March 2003: I have made payments throughout the last several months that included MORE than the basic package price (plus x-tra receiver). End of Feb I received a statement that included 3 months worth of pay-per-view charges. When I called customer service I was told to look at my old statements (who keeps those?). I requested past copies so I could verify movies I had already paid for. Told it would take 2-4 weeks to receive. I was then told my bill was due in two weeks and I should go ahead and pay it, then try to resolve the problem (I don't think so!). Two days ago I called to tell them I hadn't received the statements yet. Was told they were sent on the 4th and I should have received them. Actually had to argue that I hadn't! Said they would re-send them (Gee, thanks!). Yesterday I receive two things from DirecTV in the mail: 1) A PAST DUE notice with a discharge date if bill is not paid immediately, and 2) in a separate envelope and card thanking me for being such a good customer with coupons attached for 3 free pay-per-view movies. I have talked with exactly 7 different people at DirecTV about their so-called "downloading" of pay-per-view movies. Two said they downloaded every two months, a couple said they didn't know how often they did, and one said I must have a problem with our phone line (NOPE, husband works for phone company) and the other said they downloaded monthly! They couldn't tell me which movies I had already paid for and could not explain why all (and I mean ALL) my statements since the first HAD INCLUDED extra charges for pay-per-view movies. If we owe for these extras, fine. I have no problem with that. But what I really can't stand about this company is that I haven't gotten the same answer twice from anyone! Just a footnote: We used their so-called "moving" deal where you put a hold on your service and they set up with a local company to reconnect at your new address shortly after you move into your new home. Ugh! They forgot to set up an install date and we had to wait 4 weeks to get someone to install service. To top that, yesterday on the phone I found out that because we used their moving service, DirecTV "moved" our anniversary date to the new hookup date! I am ready to just pay them off and go to cable!!!!! Good points : Clear picture. Good variety. Bad points : They provide HORRIBLE customer service and billing. ------------------------------------------------------------------- The Direct TV Reviews below is by Kuzocom on 15th June 2002: General comments : I have tried to resolve an issue of only getting some channels from the Direct TV service for several months. They have been unresponsive. I cannot even get through to the service department. I tried for a week every day at different times and get a busy signal or cut off in their telephone tree. There is no way you can get hold of a person. Calling their customer service department is just as bad. They tell you to call the service department. I even had them try to get through and they could not and said that was the only way to get through. I called and spoke with different people at direct TV customer service for literally 2 hrs before getting a promise to have someone call me back to check if they could give me a service call appointment. That was on the 5th day. I also called and was put on hold or cut off for 2 hours 3 days earlier before giving up without speaking with any person. YOU WILL BE SORRY IF YOU HAVE TO GET SERVICE FROM DIRECT TV. Good points : Second best programming of TV services, competitive pricing. Bad points : Worst service I have ever had on any product. ------------------------------------------------------------------- You might also interested in the Direct TV Comments that posted by present Direct TV customers that visit our website? Feel disappointed after reading Direct TV Reviews? Do not worry, take a look on our
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