Disappointed Potential Direct TV Customer
by Anoymous
USE CAUTION WHEN PURCHASING BUNDLES THROUGH DIRECT TV!!!!! We spoke with 5 different "Direct TV Customer Service" agents(and I use the term very loosely)while setting up initial service, and received different information from each of them. They will quote you a price for each service, but not tell you each service requires a separate installation fee, will be billed separately, and that portions of your bill will increase by over 70% after 6 months. After hours on the phone with "Customer Service" agents we were finally able to determine that after six months our fees would rise ridiculously. We chose to cancel the order completely because we feel this sales practice is unethical and we will not consider doing business with this company or affiliates in the future. Return to Direct TV Home Page Return to Direct TV Discussion
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