Horrible Direct TV Customer Service
by Karen Graves
Did you know when you get Direct TV they don't bury your line without charging you an additional $40.00.....Direct TV thinks its OK for them to come out, install your service, leave your line lying all over your yard and they call that a complete job! And when you call to question why they haven't buried your line, they tell you they'll come out for an additional fee of $45.00! If I did a half-a--ed job like they did I'd be fired....But I can't fire direct TV because they have me locked into a contract and to get out of it it would cost me $300.00. But if I didn't pay my bill, they surely would disconnect me.....lets see how this works, you do a sh-- job and I still have to pay you. Live is good for Direct TV isn't it? Wouldn't recommend Direct TV because of poor customer service! I count the days until I can dispose of Direct TV. But in the meantime, I will let my friends know about how they think it is OK to do a half of a job when they install! Return to Direct TV Home Page Return to Direct TV Discussion
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