Solution For No Direct TV Program Picture

" Looking for Easy Solution If TV screen not works? "

You have no picture and your TV screen is black. When you change channels, you may get the information bar containing the program title and description.

POSSIBLE CAUSES:

Your TV is not receiving or displaying the signal from your DIRECTV Receiver. Your receiver has correct guide information but is not processing video correctly.

You are viewing a channel where a sporting event or special event is coming or has recently ended.

Solution:

Change channels or press the "info" or "display" button on your remote. Does the program title or guide information appear? If yes, go to step 2. If no, go to step 1.

1. If the entire screen is black: Turn TV off and on. Turn DIRECTV Receiver off and on. Make sure light on front panel of receiver is lit. Press the "TV/DSS" button on the remote control or front panel of the receiver (not all receivers have this option).

Reset the receiver by unplugging the power cord for 15 seconds. Check all cable connections between the dish, receiver and TV.

2. If the picture is black, but the program title and description display in a banner the top of the screen:

If the problem is only occurring on a few channels, check the detailed description of the program through the on-screen guide on those channels. Often, we display a blank screen with a banner before and after a high-profile event to alert customers about the event.

Reset the receiver by unplugging the power cord for 15 seconds. Run a signal meter test to check your signal strength (press "menu" and look under "setup" or "installation").

I believe that our Verizon Direct TV Tips will be useful to you as well :)

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